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Millennial Medical
Gene Dalzell

Fantastic customer service
Product is very high quality
Recommend them highly

Thank you so much for your kind words! We're happy to hear you enjoyed our service and products. We appreciate your recommendation and look forward to serving you again!

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Millennial Medical
Kevan Manor

The shopping with Millennial was great. Everything went smoothly and my older arrived on time. I couldn't have been happier.

Thanks for commenting about your shopping experience with Millennial Medical! We appreciate your kind words and support.

Gavin was incredible and helped me through the ordering process ensuring crutches were shipped out same day. He helped me in such a big way when I was really struggling with my other crutches. I never write reviews but did for these and this company. That a human picks up the phone, helps, and is so efficient and nice… so rare. Thank you for helping me post surgery.

We appreciate your kind words! Wishing you a smooth recovery after your surgery. Feel free to reach out anytime!

Great experience shopping online.

Thank you for the feedback and for your business!

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Millennial Medical
Joel L Nitzkin Nitzkin

Delivered on time. When I had a question, I called, Clint was very helpful an accommodating.

Thanks for your kind words! We appreciate your support!

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Millennial Medical
Jewel Herder

In-Motion crutches as described. Easy to order from Millennial online. Crutches delivered fast and were well packaged.

Very glad you had a positive experience with our crutches and the fast delivery! Thanks for sharing your feedback.

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Millennial Medical
Jewel Herder

Easy to order online. Product as advertised. Well packaged. Fast delivery.

Hi Jewel, thank you for your wonderful review! We're glad you had a great experience and enjoyed the product. Looking forward to serving you again!

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Millennial Medical
Justin McHood

Everything was delivered exactly as promised.

We're so glad everything arrived as promised. We appreciate your support!

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Millennial Medical
Charles Fannin

Always great customer service. Fast and accommodating.

Hi Charles, thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. We appreciate your support!

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Millennial Medical
Chuck Fannin

In September, 2024, I suffered a double rupture of my Achilles tendon. I ended up non weight bearing for over 6 weeks. I am 6'10", 300 lbs, needed crutches that are big enough, and not uncomfortable. The In-Motion underarm crutches fit the bill. The shock absorbing feature is way cool!

As a tall guy, it's hard to fit in cars, especially with one leg in a cast. Ditto for a long set of crutches. The easily collapsible feature of the In-Motion crutches was a lifesaver. Also good in restaurants and public places when I wanted to keep them out of the way, but still at arms reach.

About 3 weeks in, purely because of my own actions, I damaged one of the crutches. (Not a product issue, an operator error issue!). I called Millennial, explained what happened, and they shipped me a new set at a reduced price. (Along with advice on how not to damage the new set.) The customer service was OUTSTANDING.

Great Product, Great Customer Service, Reasonable Prices. Can't get much better than that.

Chuck
San Jose, CA

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Millennial Medical
Norma Sharara

We got the Short size under arm crutches for my sister’s knee surgery and they were fabulous! Even her orthopedic surgery staff commented on how fancy the crutches were. They said they’ve never seen anything like them and were very impressed by the design of the handles and the “give“ of the base that makes walking on crutches so much more manageable. The company was great to work with – – very responsive and helpful! I highly recommend them.

Millennial Medical has been a great company to work with. They shipped my order promptly. I have communicated with them regarding questions which they have answered promptly; and they have sought my feedback on the crutches (which I use on an as-needed basis due to having a debilitating disease that causes much pain, fatigue, arthritis, and prone to injury). It's a rare disease (EDS), but this company actually has information about it on their website, which is highly unusual and great to see as someone who has had a strange healthcare journey with a huge learning curve, especially during the past 7 years since I actually received my diagnosis. Their acknowledgment of the condition makes me feel like this patient population is seen and that they are a company who is considering this condition in regard to the product they put out. What I like about the crutches in particular is that they are 1) lightweight vs similar products on the market 2) have shock absorption and 3) have special all- terrain tips. I've only been using them (or sometimes just one) for a few weeks, but so far, for larger endeavors such as walking on sand or taking a longer walk than I could otherwise do, the product has spared me a significant amount of pain and fatigue I would otherwise have; alternatively I may not be able to even try certain activities. In addition to disease, I have a right hip replacement that has become a bit loose from my femur at the stem as well as a bunch of hardware in my left foot. So there are just times I need extra stability, and I think this has been a good choice for me.

These forearm crutches really helped me out! I appreciated the website's instructions on how to measure for the size needed, and I like that they come with so many adjustable features as well as shock absorption. The owner immediately contacted/refunded me for part of the overnight fee because I was accidentally overcharged. He was very kind, and that made me feel really good about buying from this company!

I’ve been a cane/walker user for years and really wanted to try some (reasonable) hikes. I tried hiking poles and did not get the support or balance I needed to access places. I called and talked to one of the owners and purchased the, In Motion Forearm Crutches. I managed a hike today I did not think possible for me. I highly recommend, and their customer service is A+! ❤️

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Millennial Medical
C A SPEAKMAN

I had an exceptional experience with Millennial Medical. After placing my order for forearm crutches, I reached out with a concern about sizing. Clint responded immediately — on a weekend — and personally ensured the correct size was packaged and ready to ship.

It’s rare to find a company where the owners are directly involved and genuinely care about getting things right. The responsiveness, clarity, and kindness in our exchange confirmed that I chose the right product and the right company. Highly recommend.

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Millennial Medical
Kellyne Cunningham

Great experience so far. Communication was fast, clear, and very professional. Shipping was handled efficiently and everything arrived smoothly. Very responsive and helpful team — much appreciated.

Top notch humans. Quality product. Great experience all around. Thank you!

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Millennial Medical
Brittany Johnston

Absolutely amazing customer service. I injured my leg and needed to be non weight bearing for at least 6 weeks. This happened just days before a two week trip where I would exclusively be using public transit/walking - the team at Millenial Medical was able to get crutches in the mail to me right away. Unfortunately they didn’t arrive in time (no fault of theirs, they reviewed all shipping options with me and we selected an option that should have given us a few days buffer….but I live on an island and shipping is often delayed).

I was so grateful to get rid of my traditional crutches and move on to these after those two weeks of travel. My hands and sides were blistered and bruised, elbows and wrists were so sore, I ruined a few sweaters with the rubber from the traditional style. These things were a game changer, so much more comfortable for my hands, wrists, elbows, and sides. The spring action makes them so much easier to get around on too!

I spent a lot of time calling around to local shops before I found millenial medical and couldn’t find what I needed. (Honestly I’m glad because I wouldn’t have found these crutches!) The customer service was so fantastic, Clint was 100% on top of it and so responsive!

11/10, totally recommend these crutches!!

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Millennial Medical
Craig Bastings

My son is 6’1” and a college soccer player. “the most comfortable crutches ever”. Thanks for the wonderful product and customer support !

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Millennial Medical
Michelle Lee

just want to say Clint and his partner went above and beyond in the service which they provided for me. I rented a knee scooter from them(Thank you!)and then ended up needing to purchase a knee scooter. They were fair with pricing and even let me borrow some really cool crutches IN MOTION..to try out. These spring loaded adjustable crutches are the way to go. Thank you for your help, kindness and compassion. If you find yourself in need of these types of devices, give these guys a call. M.Lopez

They were fantastic! Quick response and brought us our wheelchair 12 hours later! I sent in an inquiry around 8 pm Friday night and had a wheelchair delivered by 8 am a Saturday morning! Would 100% recommend!

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Millennial Medical
Greg Wilson

Most comfortable crutches I've ever used, by far...worth every penny. In addition, phenomenal customer service from the folks at Millennial Medical! So thankful I stepped up for these.

High quality product and AMAZING customer service from Clint. We will be long term customers!

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Millennial Medical
Leianne Buie

Clint was right on top with getting the CPM machine delivered and set up right in our home … I so appreciated his service with delivery and pick up.

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Millennial Medical
Tonya Valencia

I recently injured my foot and was having great trouble getting around. With a trip planned with in the next 2 days, I thought it was going to be difficult to find a knee scooter or crutches to help me get around. I filled out the form online, unsure if I would hear back before leaving on my trip and received a call back with in the hour. Clint walked me through the options and I was able to rent a scooter AND crutches for my trip for a very reasonable weekly price! I highly recommend Millennial Medical Equipment! Many thanks to Clint and Gavin!

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Millennial Medical
Amanda Hoskins

Clint’s customer service is hands down the best I’ve experienced in a long time. Getting a personal call from the owner meant a lot, it truly sets them apart. I’ll absolutely support and recommend Millennial to everyone I know!

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Millennial Medical
Lauren Lambert

Clint made it so seamless and easy for me to get the scooter I needed for my surgery. The rental prices are so reasonable and it’s a small family owned business. I highly recommend using Millennial.

These crutches are so comfortable. I have a spinal cord injury and was really concerned when I fractured my pelvis, that using crutches would hyperextend my spine due to their resistance. These crutches are comfortable, supportive and have give. Very ergonomically built. They’re totally worth it.